{"id":2238,"date":"2023-12-13T14:46:17","date_gmt":"2023-12-13T13:46:17","guid":{"rendered":"https:\/\/thriving-sanctuary.dbc4320.deploio.app\/products\/sla\/"},"modified":"2025-04-09T06:37:20","modified_gmt":"2025-04-09T05:37:20","slug":"sla","status":"publish","type":"product","link":"https:\/\/archive.5fcf01f.deploio.app\/de\/products\/sla\/","title":{"rendered":"SLA"},"content":{"rendered":"\n    <div class=\"page-header product-header text-center\" >\n        <div class=\"container\">\n            <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/products\/\" class=\"back-to-products\">\n                <span class=\"label\">Zur\u00fcck zu allen Produkten<\/span>\n                <span class=\"category\">Erg\u00e4nzende Produkte<\/span>\n            <\/a>\n            <h1>Service Level Agreement (SLA)<\/h1>\n            <p>Erg\u00e4nzen Sie Ihre Managed-Nine-Produkte mit einem SLA und erhalten Sie so wichtige Garantien und Dienstleistungen. Unsere SLAs sind <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/price-calculator\/?segment=7%29+SLA&amp;category=Managed+Server\"><strong>ab CHF 150.\u2013 pro Monat<\/strong><\/a> erh\u00e4ltlich. Eine komplette Preis\u00fcbersicht mit Zusatzoptionen finden Sie im Preisrechner, weitere technische Details sind in unserer Dokumentation ersichtlich.<\/p>\n            <div class=\"buttons\">\n                                    <a href=\"#information\" class=\"button large icon-left\"><i class=\"fa-solid fa-arrow-down\"><\/i> Entdecken<\/a>\n                                                    <a href=\"https:\/\/cockpit.nine.ch\/de\/\" class=\"large secondary button\"> Zum Cockpit<\/a>\n                                                    <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/price-calculator\/?segment=7%29+SLA&#038;category=Managed+Server\" class=\"large secondary button\"> Preisrechner<\/a>\n                                                    <a href=\"https:\/\/docs.nine.ch\/de\/docs\/managed-server-services\/operations\/how-do-i-work-out-a-good-string-check-action-plan-for-my-sla\/\" class=\"large secondary button\"> Dokumentation<\/a>\n                            <\/div>\n        <\/div>\n    <\/div>\n\n    \n\n\n    <section class=\"section-featured-video\" >\n        <div class=\"container\">\n\n                            <div class=\"content-inner\" style=\"background-image: url(https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/SLA-1.jpg)\">\n            \n                    \n                    <div class=\"featured-text\">\n                        <h2>Garantierte Services<\/h2>\n                        <p>Ein Service Level Agreement (SLA) regelt wiederkehrende Leistungen sowie den Umfang und die Qualit\u00e4t dieser Leistungen zwischen Kundschaft und Dienstleister in schriftlicher Form. Ziel ist es, die vereinbarten Leistungen transparent darzustellen und zus\u00e4tzliche garantierte Leistungen, wie k\u00fcrzere Reaktionszeiten oder Anwendungs\u00fcberwachung, anzubieten.<\/p>\n                    <\/div>\n\n                    <\/div>\n                <\/div>\n\n                <script>\n                    var player = videojs('featured-video');\n\n                    \/\/ Listen for the 'play' event\n                    player.on('play', function() {\n                        var videoElement = document.getElementById('featured-video');\n                        \/\/ Add the class when the video plays\n                        videoElement.classList.add('active');\n                    });\n\n                    \/\/ Listen for the 'pause' event\n                    player.on('pause', function() {\n                        var videoElement = document.getElementById('featured-video');\n                        \/\/ Remove the class when the video is paused\n                        videoElement.classList.remove('active');\n                    });\n                <\/script>\n\n    <\/section>\n\n    \n\n    <section class=\"section-tabs\" >\n        <div class=\"tabs-dropdown-toggle\">Direkt zu<i class=\"fa-solid fa-angle-down\"><\/i><\/div>\n        <div class=\"container\">\n            <div class=\"tabs-items\">\n                                                        <a href=\"#information\" class=\"tab-item\" data-anchor=\"#information\">Informationen<\/a>\n                                                        <a href=\"#casestudies\" class=\"tab-item\" data-anchor=\"#casestudies\">Case Studies<\/a>\n                                                        <a href=\"#documents\" class=\"tab-item\" data-anchor=\"#documents\">Dokumente<\/a>\n                                                        <a href=\"#products\" class=\"tab-item\" data-anchor=\"#products\">Kompatibel mit<\/a>\n                                                        <a href=\"#articles\" class=\"tab-item\" data-anchor=\"#articles\">Blogposts<\/a>\n                                                    <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/price-calculator\/?segment=7%29+SLA&amp;category=Managed+Server\" class=\"tab-item sales-item\" target=\"_blank\" rel=\"noopener noreferrer\"><i class=\"fa-solid fa-calculator\"><\/i>Preisrechner<\/a>\n                            <\/div>\n        <\/div>\n    <\/section>\n    \n\n\n    <section class=\"section-accordion\" id=\"information\">\n        <div class=\"container flex\">\n            <header>\n                <div class=\"sub-title\">\n                    Informationen                <\/div>\n                <h2>\u00dcber das Produkt<\/h2>\n                <p>Die eigene Anwendung soll jederzeit zuverl\u00e4ssig erreichbar sein. Deshalb braucht es vom Managed-Services-Anbieter die Garantie, dass er sich im Notfall um das Problem k\u00fcmmert und die Leistungen genau wie im Voraus vereinbart erbringt. Auf diese Weise wissen beide Parteien, was sie tun und erwarten k\u00f6nnen, und Sie haben die Gewissheit, dass Sie sich auf Ihr Kerngesch\u00e4ft konzentrieren k\u00f6nnen.<\/p>\n                <a href=\"https:\/\/docs.nine.ch\/de\/docs\/managed-server-services\/operations\/how-do-i-work-out-a-good-string-check-action-plan-for-my-sla\/\" class=\"large secondary button\">Mehr zu den SLA<\/a>\n            <\/header>\n            <div class=\"accordion\">\n                                                        <div class=\"accordion-item\">\n                        <div class=\"accordion-header\">\n                            <img decoding=\"async\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/themes\/nine\/images\/icon-accordion.svg\" alt=\"\">\n                            <h5>Garantierte Dienstleistung<\/h5>\n                        <\/div>\n                        <div class=\"accordion-body\">\n                            Unsere Service Level Agreements (SLA) bieten Ihnen zus\u00e4tzliche wertvolle Garantien f\u00fcr den Betrieb eines verwalteten Produkts von Nine. Sie beinhalten neben der Minimierung der garantierten Reaktionszeiten auch eine Erh\u00f6hung der garantierten Verf\u00fcgbarkeit auf 99.9%. Die Anwendungs\u00fcberwachung (ab SLA50) pr\u00fcft zudem zuverl\u00e4ssig, ob die Ihre Anwendung verf\u00fcgbar ist und so funktioniert, wie sie sollte.                        <\/div>\n                    <\/div>\n                                                        <div class=\"accordion-item\">\n                        <div class=\"accordion-header\">\n                            <img decoding=\"async\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/themes\/nine\/images\/icon-accordion.svg\" alt=\"\">\n                            <h5>Auf Sie zugeschnitten<\/h5>\n                        <\/div>\n                        <div class=\"accordion-body\">\n                            Sie wollen keinen generischen Schutz, sondern ein Service Level Agreement, das auf Sie, Ihre Anwendung und Ihre Bed\u00fcrfnisse zugeschnitten ist. Sie m\u00f6chten die zu treffenden Massnahmen selbst bestimmen und festlegen, zu welchem Zeitpunkt Sie miteinbezogen werden sollen. Wir wollen, dass Sie sich sicher f\u00fchlen. Damit wir das immer gew\u00e4hrleisten k\u00f6nnen, werden Sie mit unserem Service Level Agreement (SLA) in jeder Situation bevorzugt behandelt. Ausserdem erstellen wir gemeinsam mit Ihnen einen individuellen Eskalations- und Aktionsplan. In diesen Pl\u00e4nen ist genau festgelegt, wie unsere Techniker im Falle eines Problems vorgehen sollen.                        <\/div>\n                    <\/div>\n                                                        <div class=\"accordion-item\">\n                        <div class=\"accordion-header\">\n                            <img decoding=\"async\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/themes\/nine\/images\/icon-accordion.svg\" alt=\"\">\n                            <h5>Wo ein SLA hinzugef\u00fcgt werden kann<\/h5>\n                        <\/div>\n                        <div class=\"accordion-body\">\n                            Die Service Level Agreements k\u00f6nnen als Option mit den folgenden Nine-Produkten kombiniert werden: Managed Container Platform und Managed Server. Gut zu wissen: Das Basis-SLA ist in allen unseren Managed-Produkten enthalten.                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/section>\n\n    \n\n\n    <section class=\"section-case-studies\" id=\"casestudies\">\n        <div class=\"container gs_reveal\">\n            <header>\n                <div class=\"tagline\">Case Studies<\/div>\n                <h2>Use Cases f\u00fcr die SLAs<br><\/h2>\n            <\/header>\n\n                            \n                \n                                            <div class=\"project-item gs_reveal\">\n                            <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/case-study\/la-mobiliere\/\" class=\"project-image\">\n                                                                    <img decoding=\"async\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/03\/CaseStudyMobiliar.jpg\" alt=\"\">\n                                                            <\/a>\n                            <div class=\"project-content\">\n                                <h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/case-study\/la-mobiliere\/\">Die Mobiliar<\/a><\/h3>\n                                <p><p>Mit der Auslagerung des Hostings von www.mobiliar.ch und weiterer Web-Projekte im Rahmen eines Marken-Relaunches suchte die Mobiliar nach einer hochverf\u00fcgbaren L\u00f6sung inklusive der \u00dcberwachung von Plattform und Applikation.<\/p>\n<\/p>\n                                <div class=\"tags\">\n                                                                    <\/div>\n                                <a class=\"read-more\" href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/case-study\/la-mobiliere\/\">Die Mobiliar<\/a>\n                            <\/div>\n                        <\/div>\n\n                    \n                    \n                \n            \n        <\/div>\n    <\/section>\n\n    \n\n\n    \n    \n\n\n    <section class=\"section-support gs_reveal\" >\n        <div class=\"container\">\n            <div class=\"inner\">\n                <h2>Haben Sie Fragen? Unsere Expert*innen helfen gerne weiter.<\/h2>\n                <div class=\"buttons\">\n                                            <a href=\"https:\/\/portal.nine.ch\" class=\"button large icon-left\">\n                                                        Support                        <\/a>\n                                                                <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/contact\/\" class=\"large secondary button icon-left\">\n                                                        Sales kontaktieren                        <\/a>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n    \n\n\n            <section class=\"section-products-carousel gs_reveal\" id=\"products\">\n            <div class=\"container\">\n                <header>\n                    <div class=\"tagline\">\n                        Produkte                    <\/div>\n                    <h2>Kompatibel mit&#8230;<\/h2>\n                <\/header>\n                                    <div class=\"swiper products-carousel\">\n                        <div class=\"swiper-wrapper\">\n                                                            <div class=\"swiper-slide\">\n                                    <div class=\"product-item\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"253\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/gro-450x253.jpg\" class=\"product-image wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/gro-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/gro-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/gro-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/gro-300x169.jpg 300w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/gro.jpg 1000w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/>                                        <div class=\"product-content\">\n                                                                                                                                            <img decoding=\"async\" class=\"product-icon\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/04\/kubernetes.svg\" alt=\"\">\n                                                                                        <h3>Managed Kubernetes<\/h3>\n                                            <div class=\"hidden-content\">\n                                                <p><p>Wir verwalten nicht nur Kubernetes-Cluster, sondern stellen auch einen vollst\u00e4ndig gewarteten Open-Source-Software-Stack zur Verf\u00fcgung \u2013 alles, was Sie brauchen, um Ihre Container in der Produktion zu betreiben. So k\u00f6nnen Sie sich auf die Entwicklung und Bereitstellung Ihrer Anwendungen konzentrieren, w\u00e4hrend wir uns um die zugrundeliegende Infrastruktur k\u00fcmmern. Mit NKE bleiben Ihre Daten sicher in der Schweiz gehostet, w\u00e4hrend Managed GKE die Flexibilit\u00e4t bietet, global zu skalieren, indem Sie die Rechenzentren von Google nutzen.<\/p>\n<\/p>\n                                                <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/products\/kubernetes\/\" class=\"learn-more\">Learn more<\/a>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"swiper-slide\">\n                                    <div class=\"product-item\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"415\" height=\"300\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/03\/65821d9552e10f5b1547ada2_Blog-ThumbnailHero-Image-2-415x300.png\" class=\"product-image wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/03\/65821d9552e10f5b1547ada2_Blog-ThumbnailHero-Image-2-415x300.png 415w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/03\/65821d9552e10f5b1547ada2_Blog-ThumbnailHero-Image-2-498x360.png 498w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/03\/65821d9552e10f5b1547ada2_Blog-ThumbnailHero-Image-2-300x217.png 300w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/03\/65821d9552e10f5b1547ada2_Blog-ThumbnailHero-Image-2.png 760w\" sizes=\"auto, (max-width: 415px) 100vw, 415px\" \/>                                        <div class=\"product-content\">\n                                                                                                                                            <img decoding=\"async\" class=\"product-icon\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/04\/root.svg\" alt=\"\">\n                                                                                        <h3>vCluster<\/h3>\n                                            <div class=\"hidden-content\">\n                                                <p><p>Virtuelle Cluster verf\u00fcgen \u00fcber einen eigenen API-Server, wodurch sie viel leistungsf\u00e4higer und besser isoliert sind als Namespaces. Sie sind auch viel billiger als separat erstellte, \u00abechte\u00bb Kubernetes-Cluster. Container-Technologie als Service: Das verwaltete Kubernetes-Cluster umfasst eine Auswahl an vollst\u00e4ndig verwalteter Software, die alles bietet, was f\u00fcr den Betrieb von Anwendungen in der Produktion ben\u00f6tigt wird.<\/p>\n<\/p>\n                                                <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/products\/vcluster\/\" class=\"learn-more\">Learn more<\/a>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                            <div class=\"swiper-slide\">\n                                    <div class=\"product-item\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"259\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/managed-dedicated-server-450x259.png\" class=\"product-image wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/managed-dedicated-server-450x259.png 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/managed-dedicated-server-300x173.png 300w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2023\/12\/managed-dedicated-server.png 500w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/>                                        <div class=\"product-content\">\n                                                                                                                                            <img decoding=\"async\" class=\"product-icon\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2024\/04\/Managed-virtual-server.svg\" alt=\"\">\n                                                                                        <h3>Managed Server<\/h3>\n                                            <div class=\"hidden-content\">\n                                                <p><p>Sie m\u00f6chten Ihre Website und Anwendungen erfolgreich betreiben, ohne sich um die Verwaltung des Servers k\u00fcmmern zu m\u00fcssen? Das geht: \u00dcberlassen Sie uns die Serververwaltung und fokussieren Sie ich w\u00e4hrenddessen aufs Kerngesch\u00e4ft. Mit unseren Managed-Server-L\u00f6sungen k\u00f6nnen Sie das Maximum bez\u00fcglich Leistung und Zuverl\u00e4ssigkeit aus Ihren Projekten herausholen. Eine auf Sie abgestimmte Konfiguration der Serverinfrastruktur, die genau auf Ihre Anforderungen zugeschnitten ist, hilft Ihnen, Ihre Businessziele zu erreichen.<\/p>\n<\/p>\n                                                <a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/products\/managedserver\/\" class=\"learn-more\">Learn more<\/a>\n                                            <\/div>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                    <div class=\"slider-controls\">\n                        <div class=\"slider-pagination\"><\/div>\n                        <div class=\"slider-buttons\">\n                            <div class=\"slider-button slider-button-prev\"><i class=\"fa-solid fa-arrow-left\"><\/i><\/div>\n                            <div class=\"slider-button slider-button-next\"><i class=\"fa-solid fa-arrow-right\"><\/i><\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/section>\n    \n    \n\n<section class=\"section-articles-carousel gs_reveal\" id=\"articles\"><div class=\"container\"><header><div class=\"header-inner\"><div class=\"tagline\">Blog<\/div><h2>Blogposts \u00fcber SLAs<\/h2><\/div><a href=\"\/de\/articles\" class=\"large secondary button view-all\">Alle anzeigen<\/a><\/header><div class=\"swiper articles-carousel\"><div class=\"swiper-wrapper\"><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-26\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"321\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ttt26-recap-1-570x321.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ttt26-recap-1-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ttt26-recap-1-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ttt26-recap-1-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ttt26-recap-1-1536x864.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ttt26-recap-1.jpg 1800w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/diverses\/\" class=\"article-category\">Diverses<\/a><span class=\"article-time\">10 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-26\/\">R\u00fcckblick auf unseren TechTalkThursday #26<\/a><\/h3><p>Unser vierter und letzter TechTalkThursday im Jahr 2025 \u2013 es war die 26. Veranstaltung unserer Eventreihe \u2013 fand am 2. Dezember 2025 um 18 Uhr in unserem&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-26\/\" class=\"read-more\">R\u00fcckblick auf unseren TechTalkThursday #26<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/retirement-of-the-ingress-nginx-project\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"321\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ingress-nginx-570x321.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ingress-nginx-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ingress-nginx-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ingress-nginx-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ingress-nginx-1536x864.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/12\/blog_ingress-nginx-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/product-news\/\" class=\"article-category\">Produkt-News<\/a><span class=\"article-time\">5 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/retirement-of-the-ingress-nginx-project\/\">Einstellung des ingress-nginx-Projekts<\/a><\/h3><p>Wir arbeiten derzeit an einer geeigneten Strategie f\u00fcr die bevorstehende Einstellung des ingress-nginx-Projekts, die f\u00fcr M\u00e4rz 2026 geplant ist. Trotz des eher knappen Zeitrahmens haben wir noch&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/retirement-of-the-ingress-nginx-project\/\" class=\"read-more\">Einstellung des ingress-nginx-Projekts<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/why-you-can-trust-our-servers-to-be-fundamentally-secure\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"321\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/11\/blog_philipp-570x321.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/11\/blog_philipp-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/11\/blog_philipp-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/11\/blog_philipp-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/11\/blog_philipp-1536x864.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/11\/blog_philipp-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/know-how-de\/\" class=\"article-category\">Know-how<\/a><span class=\"article-time\">4 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/why-you-can-trust-our-servers-to-be-fundamentally-secure\/\">Warum Sie bei uns von grundlegend sicheren Servern ausgehen k\u00f6nnen<\/a><\/h3><p>In der digitalen Welt ist Serversicherheit kein \u00abNice-to-have\u00bb, sondern einer der Grundpfeiler f\u00fcr einen reibungslosen Betrieb. Als Kund*in eines Managed-Service-Providers vertrauen Sie darauf, dass Ihre Infrastruktur robust&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/why-you-can-trust-our-servers-to-be-fundamentally-secure\/\" class=\"read-more\">Warum Sie bei uns von grundlegend sicheren Servern ausgehen k\u00f6nnen<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-25\/\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"360\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/09\/blog_ttt25-recap-480x360.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/09\/blog_ttt25-recap-480x360.jpg 480w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/09\/blog_ttt25-recap-400x300.jpg 400w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/09\/blog_ttt25-recap-768x576.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/09\/blog_ttt25-recap-1536x1152.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/09\/blog_ttt25-recap-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/diverses\/\" class=\"article-category\">Diverses<\/a><span class=\"article-time\">11 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-25\/\">R\u00fcckblick auf unseren TechTalkThursday #25<\/a><\/h3><p>Unser dritter TechTalkThursday im Jahr 2025 \u2013 es war schon die 25. Ausgabe unserer Eventreihe \u2013 fand am 4. September 2025 um 18 Uhr in unserem B\u00fcro&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-25\/\" class=\"read-more\">R\u00fcckblick auf unseren TechTalkThursday #25<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/digital-emission-free\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"321\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/08\/blog_myclimate-570x321.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/08\/blog_myclimate-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/08\/blog_myclimate-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/08\/blog_myclimate-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/08\/blog_myclimate-1536x864.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/08\/blog_myclimate-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/know-how-de\/\" class=\"article-category\">Know-how<\/a><span class=\"article-time\">4 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/digital-emission-free\/\">\u00abDigital = emissionsfrei?\u00bb<\/a><\/h3><p>\u00abDigitalisierung ist der Weg in eine nachhaltige Zukunft.\u00bb Dieser Satz trifft in vielen Bereichen zu \u2013 doch ein genauerer Blick lohnt sich dennoch: Auch wenn kein sichtbarer&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/digital-emission-free\/\" class=\"read-more\">\u00abDigital = emissionsfrei?\u00bb<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-24\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"321\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/07\/blog_ttt24-recap-570x321.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/07\/blog_ttt24-recap-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/07\/blog_ttt24-recap-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/07\/blog_ttt24-recap-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/07\/blog_ttt24-recap-1536x864.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/07\/blog_ttt24-recap-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/diverses\/\" class=\"article-category\">Diverses<\/a><span class=\"article-time\">11 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-24\/\">R\u00fcckblick auf unseren TechTalkThursday #24<\/a><\/h3><p>Unser zweiter TechTalkThursday in diesem Jahr war die Nummer 24 der Veranstaltungsreihe und fand am 5. Juni 2025 um 18 Uhr in unserem B\u00fcro statt. Wir freuten&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-24\/\" class=\"read-more\">R\u00fcckblick auf unseren TechTalkThursday #24<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/compliance-as-a-competitive-advantage-how-we-meet-the-highest-data-protection-requirements\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"353\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/pexels-tima-miroshnichenko-5380603-570x353.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/pexels-tima-miroshnichenko-5380603-570x353.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/pexels-tima-miroshnichenko-5380603-450x278.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/pexels-tima-miroshnichenko-5380603-768x475.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/pexels-tima-miroshnichenko-5380603-1536x950.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/pexels-tima-miroshnichenko-5380603-2048x1267.jpg 2048w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/know-how-de\/\" class=\"article-category\">Know-how<\/a><span class=\"article-time\">3 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/compliance-as-a-competitive-advantage-how-we-meet-the-highest-data-protection-requirements\/\">Compliance als Wettbewerbsvorteil: Wie wir h\u00f6chste Datenschutzanforderungen erf\u00fcllen<\/a><\/h3><p>Datenschutz ist l\u00e4ngst kein \u00abNice-to-have\u00bb mehr \u2013 f\u00fcr viele Unternehmen ist er zu einem zentralen Bestandteil ihrer Compliance-Strategie geworden. Insbesondere im regulierten Umfeld \u2013 zum Beispiel bei&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/compliance-as-a-competitive-advantage-how-we-meet-the-highest-data-protection-requirements\/\" class=\"read-more\">Compliance als Wettbewerbsvorteil: Wie wir h\u00f6chste Datenschutzanforderungen erf\u00fcllen<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/from-zero-to-infra-building-a-production-ready-setup-using-our-api-and-ansible\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"321\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/blog_ansible-nine-570x321.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/blog_ansible-nine-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/blog_ansible-nine-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/blog_ansible-nine-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/blog_ansible-nine-1536x864.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/06\/blog_ansible-nine-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/know-how-de\/\" class=\"article-category\">Know-how<\/a><span class=\"article-time\">10 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/from-zero-to-infra-building-a-production-ready-setup-using-our-api-and-ansible\/\">Von Null auf Infra: Aufbau eines produktionsreifen Setups mit unserer API &amp; Ansible<\/a><\/h3><p>Ein Muster, das wir bei Nine h\u00e4ufig beobachten, ist, dass viele unserer Kund*innen Webanwendungen betreiben \u2013 etwa Content-Management-Systeme, Webshops, Dashboards oder eigene APIs. Solche Anwendungen setzen typischerweise&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/from-zero-to-infra-building-a-production-ready-setup-using-our-api-and-ansible\/\" class=\"read-more\">Von Null auf Infra: Aufbau eines produktionsreifen Setups mit unserer API &amp; Ansible<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-23\/\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"360\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/04\/blogpost_ttt23-recap-480x360.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/04\/blogpost_ttt23-recap-480x360.jpg 480w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/04\/blogpost_ttt23-recap-400x300.jpg 400w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/04\/blogpost_ttt23-recap-768x576.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/04\/blogpost_ttt23-recap-1536x1152.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/04\/blogpost_ttt23-recap-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/diverses\/\" class=\"article-category\">Diverses<\/a><span class=\"article-time\">7 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-23\/\">R\u00fcckblick auf unseren TechTalkThursday #23<\/a><\/h3><p>Der erste TechTalkThursday im Jahr 2025 \u2013 und gleichzeitig die 23. Ausgabe der Veranstaltungsreihe \u2013 fand am 6. M\u00e4rz 2025 um 18 Uhr in unserem B\u00fcro statt.&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-23\/\" class=\"read-more\">R\u00fcckblick auf unseren TechTalkThursday #23<\/a><\/div><\/div><div class=\"swiper-slide\"><div class=\"item\"><div class=\"article-image\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-22\/\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"321\" src=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/03\/blog_raphi_ttt22-recap-570x321.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/03\/blog_raphi_ttt22-recap-570x321.jpg 570w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/03\/blog_raphi_ttt22-recap-450x253.jpg 450w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/03\/blog_raphi_ttt22-recap-768x432.jpg 768w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/03\/blog_raphi_ttt22-recap-1536x864.jpg 1536w, https:\/\/archive.5fcf01f.deploio.app\/app\/uploads\/2025\/03\/blog_raphi_ttt22-recap-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 570px) 100vw, 570px\" \/><\/a><\/div><div class=\"article-content\"><div class=\"article-meta\"><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/category\/diverses\/\" class=\"article-category\">Diverses<\/a><span class=\"article-time\">8 Minuten Lesezeit<\/span><\/div><h3><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-22\/\">R\u00fcckblick auf unseren TechTalkThursday #22<\/a><\/h3><p>Der TechTalkThursday #22 fand am 5. Dezember 2024 um 18 Uhr bei uns im B\u00fcro statt. Wir freuten uns, zwei externe Redner und einen 9er als Speaker&hellip;<\/p><\/div><a href=\"https:\/\/archive.5fcf01f.deploio.app\/de\/looking-back-on-our-techtalkthursday-22\/\" class=\"read-more\">R\u00fcckblick auf unseren TechTalkThursday #22<\/a><\/div><\/div><\/div><\/div><div class=\"slider-controls\"><div class=\"slider-pagination\"><\/div><div class=\"slider-buttons\"><div class=\"slider-button slider-button-prev\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"18\" height=\"18\"><path d=\"M9.4 233.4c-12.5 12.5-12.5 32.8 0 45.3l160 160c12.5 12.5 32.8 12.5 45.3 0s12.5-32.8 0-45.3L109.2 288 416 288c17.7 0 32-14.3 32-32s-14.3-32-32-32l-306.7 0L214.6 118.6c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0l-160 160z\"\/><\/svg><\/div><div class=\"slider-button slider-button-next\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" width=\"18\" height=\"18\"><path d=\"M438.6 278.6c12.5-12.5 12.5-32.8 0-45.3l-160-160c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L338.8 224 32 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l306.7 0L233.4 393.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0l160-160z\"\/><\/svg><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Ein Service Level Agreement (SLA) regelt wiederkehrende Leistungen sowie den Umfang und die Qualit\u00e4t dieser Leistungen zwischen Kundschaft und Dienstleister in schriftlicher Form. Ziel ist es, die vereinbarten Leistungen transparent darzustellen und zus\u00e4tzliche garantierte Leistungen, wie k\u00fcrzere Reaktionszeiten oder Anwendungs\u00fcberwachung, anzubieten.<\/p>\n","protected":false},"author":1,"featured_media":1625,"template":"","product_category":[432],"class_list":["post-2238","product","type-product","status-publish","has-post-thumbnail","hentry","product_category-supplementary-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SLA - Nine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nine.ch\/de\/products\/sla\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SLA - Nine\" \/>\n<meta property=\"og:description\" content=\"Ein Service Level Agreement (SLA) regelt wiederkehrende Leistungen sowie den Umfang und die Qualit\u00e4t dieser Leistungen zwischen Kundschaft und Dienstleister in schriftlicher Form. 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